customer alwayz right!!

salam..
today i want to tell ypu that customer always right!!
it is because customer will buy thing from us..
need our service..
so..we must entertain our customer nicely..

customers are the person who want buy thing or need our service..
so..we must behave when talk to them..

okla..
sbb ziera ckp cmtu adalah kerana,
ziera rase xpuas ati btol ble ade salesgirl nie mara2 ble customer tnye kt dia..
ade ke patot persoalkn balik ape yg customer nak?
means that,if the customer need their service,the salesgirl blh plak tnye balik..
cthnye cani:
customer>saye nk btolkan bateri..tp sye bli kt angsana..tp org angsana suro g sini..

salesgirls>nk btolkan bateri kt sini?(tnye berulang kali..dgn nada agk mara n xpuas ati..)
customers>ye..org angsana suro g sini..

lalu salesgirl tu bertnye kpd kwn2 yg ade di situ..
kwnnye berkata ye..
then salesgirl tu blh plak tnye balik..
btol ke nk btolkan bateri kt sini?
tnye byk kali..
customer nie da naik mara la..
tp customer nie xdela mara dpn2..
just muka dia muka mara la..
then salesgirl tu bgtau kt mane bilik service..

bknkah sepatotnye,ssalesgirl tu yg kena bawa customer ke bilik technician tu?
ade ke patot dia just bgtau je..tnpa menunjukkan kt mana bilik technician tu?

makin bertmbh marala customer tu..
hem..service xbgos..
xpuas ati btol..
then dlm bilik technician,ok je..technician tu ok plak..
tp ambil mase yg lame tu nk tunggu dia bg resit smule..
org technician tu taula yg kt branch kt angsana tu mmg xde technician..
sbb tu diaorg xdela persoalkan ape..xmcm salesgirl tu..
muka customers tu mmg mara btol..smpi xucap terima kasih pon kt salesgirl tu..

tula critanye..

kte kalu bekerja sebagai salesgirl,lynla customer dgn bain..
jgn sampi customer mara kt kte..kte harus bg service yg terbaik kepada customer..
customer kan org yg bg kte gaji..
kalu xde customer yg dtg bli barang kt kte,cane kena nk ade gaji..btol x?

so..behave..jgnla persoalkan ape yg customer nk..

so..harap bnda nie xde la customer tu kena lg..

see ya..

Comments

Popular Posts